Shipping Policy

Shipping Policy

Thank you for shopping with Elise-Noir.com! We are committed to ensuring that your order is processed and delivered as smoothly and efficiently as possible. Please review our shipping policy below for detailed information regarding processing times, delivery, and tracking.

Order Processing

Processing Time:
All orders are processed and packed within 1-2 business days after purchase. Orders placed on weekends or public holidays will be processed on the next business day.

Order Confirmation:
Once your order is processed, you will receive an email confirmation with tracking details (if applicable) so you can follow your package’s journey.

Shipping & Delivery

Delivery Time:
After processing, orders typically require 6-10 business days for delivery. Please note that delivery times may vary slightly depending on your location and external factors.

Shipping Providers:
We partner with trusted shipping carriers to ensure your order arrives safely and on time. While we do our best to choose the most efficient carrier, occasional delays due to carrier issues or external circumstances may occur.

Tracking Your Order:
Once your order has been shipped, you will receive an email with tracking information (if available). You can use this to monitor your order’s progress online.

Delayed Shipments & Refund Policy

We understand that delays can be frustrating, and while shipping times are generally accurate, unforeseen circumstances may sometimes cause longer-than-expected delivery times.

  • If your order is significantly delayed beyond the estimated timeframe, please reach out to our customer support team, and we will investigate the issue.

  • In cases where shipping is taking too long, we offer refunds upon request. Simply contact our support team at:

Our team will assess the situation and provide a fair resolution.

Important Notes

  • Business Days: Business days refer to weekdays (Monday - Friday), excluding holidays.

  • Potential Delays: Factors such as weather disruptions, high shipping volumes, or carrier delays may occasionally impact delivery times. If your order is delayed beyond the expected period, please contact our support team for assistance.

  • Address Accuracy: Please ensure your shipping address is complete and correct at checkout. Incorrect or incomplete addresses may lead to delays or additional shipping charges.

Customer Support

For any questions or concerns regarding your order or shipping status, feel free to reach out to our team: 📧 Email: support@elisenoir.com 📞 Phone: [Your Contact Number]

We appreciate your trust in Elise-Noir.com and look forward to serving you again!